Summary
Hazel’s project primarily focused on family engagement for new and existing Club families. It involved collecting feedback from Club leadership staff at Boys & Girls Clubs of Portland as well as other staff involved in the family engagement and coordination process. She focused on resource development in the form of a physical parent handbook and conduct rules. She developed the handbook by working with staff to develop clear information and guidelines on organizational policies and services available to youth. She also started the process of coordinating an overnight event at the Oregon Zoo called the ZooSnooze.
Overview
Researched different forms of family outreach and engagement systems
Collected feedback from Club leadership and program staff
Examined possible resources to create and draft parent handbook with feedback from staff throughout the process
Impact
3,000 youth and families over the span of one year
Articles written by Hazel
Why is communication often so difficult between organizations and the people they serve? Hazel explores this challenge and shares the process she went through this summer to connect families at Boys & Girls Clubs of Portland to resources and policies at the Club.