Summary
Clare worked as a Program Outreach Fellow with Fiver Children’s Foundation to streamline Fiver’s outreach efforts. She surveyed program staff, Fiver participants, and families to understand current outreach efforts, processes, and challenges. Through this information, she developed a handbook that provides processes, timelines and trainings for outreach efforts based on the program or opportunity along with the database or software being used.
Overview
Met with and surveyed Program Supervisors, Fiver participants and families about current outreach efforts
Observed Fiver’s core programs and family events, which included informal interviews about needs for outreach
Reviewed existing outreach systems and processes and researched alternatives
Created Fiver Outreach Handbook that included step-by-step procedures for different types of programming and systems on identified best practices for Fiver based on surveys, observations and research
Impact
300 youth annually
Articles written by Clare
Learn more about what FLIA means to Clare, Fall 2018 Fellow, and what she’s doing now.